SOME OF OUR CUSTOMERS
Streamlined Efficiency with AI
AI-powered platform revolutionizing how businesses manage and optimize their workforce. Efficient resource allocation, contributing to improved productivity, reduced operational costs and higher employee satisfaction.
AI-POWERED WORKFORCE OPTIMISATION PLATFORM
Precision Workforce Planning
Our AI delivers optimal staffing recommendations with 15-minute accuracy, tailored to your unique business needs.
INDUSTRIES
Retail, Restaurants, Contact Centres, Distribution Centres and more.
WHY CHOOSE WORKOFO
THE MOST POWERFUL OPTIMISATION?
Experience fairness in scheduling, increased employee satisfaction, exceptional service for your customers, and operational excellence unlike any other.
WE DO THIS BY:
Providing the best
workload forecasting,
rules management,
and workforce optimisation algorithms.
BEYOND AUTO-SCHEDULING
By analyzing customer business processes and meticulously testing optimized schedules right down to the employee level, we ensure seamless operational efficiency and precision.
We provide and adapt the finest workforce optimization practices across sectors such as HORECA, retail, contact centers, distribution centers and others experiencing fluctuating demand.
CASE STUDIES
Home goods store chain
WORKOFO analyzed business operations and identified 50-70 business rules for each store. Managing these constraints, customer flows, and employee preferences proved to be challenging for managers.
However, our algorithms successfully adhered to these rules while optimizing employee shifts, resulting in improved customer service and flexible task timing.
As a result, the system freed up approximately 8-10% of hours in stores, leading to improved employee allocation, timely task completion, reduced customer wait times, and an enhanced overall customer experience.
Pharmacy chain
Our client identified various union and regulatory requirements and different competences to meet diverse customer consulting needs.
WORKOFO managed all business rules, optimizing customer service. Through flexible business rule modeling, our consulting team efficiently modeled different pharmacist work approaches, enabling management to choose the most effective approach for optimal results.
In total, the system identified 8.7% of free hours in Pharmacy Stores. These saved hours were strategically reallocated, significantly reducing customer waiting times and enhancing customer goodwill.
WHAT OUR CUSTOMERS ARE SAYING
With Workofo we had an easy system implementation.
It was very well managed by the support team - and we feel that we get a quick response to any question we have. Excellent support, flexible functionalities implementation, good system support as well.
Mindaugas Ilgevičius
Sales Channels Operations Manager
Tele2, telecommunications company
COMBINE WITH WORKOFO
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Existing WFM/HR/Payroll solutions (integration option).
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Management consulting for existing activities and operations analysis and suggested process improvements.
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Management consulting services for rollout and Change Management.
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